Hilfe und FAQs

Welcome to our Help Center!
Find answers to the most common questions below.

Orders & Payments

Q: How can I place an order?
A: Simply browse our collection, choose your size, and add to cart. Follow checkout steps to complete your order securely.

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and mobile wallets (availability may vary by region).

Q: Can I change or cancel my order after placing it?
A: Orders are processed quickly, but if you need changes, contact us within 2 hours of purchase.

Shipping & Delivery

Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping costs and times depend on your location.

Q: How long will delivery take?
A: Standard shipping usually takes 7–14 business days. Express options may be available at checkout.

Q: How can I track my order?
A: Once shipped, you’ll receive an email with a tracking link.

Returns & Exchanges

Q: What is your return policy?
A: You can return items within 14 days of delivery if they are unworn, unwashed, and in original packaging.

Q: How do I start a return or exchange?
A: Contact our support team with your order number. We’ll guide you through the process.

Q: Do I have to pay for return shipping?
A: Return shipping fees may apply unless the item was defective or incorrect.

Product & Sizing

Q: How do I find my size?
A: Check our size chart on each product page. If you’re between sizes, we recommend sizing up for comfort.

Q: Will the colors look the same as in the photos?
A: We try our best to represent colors accurately, but slight variations may occur due to lighting and screen settings.

Account & Support

Q: Do I need an account to order?
A: No, you can check out as a guest. Creating an account makes tracking and returns easier.

Q: How can I contact you?
A: Reach us via email at support@allswears.com or through our Contact Us page.

✨ Still need help?
Send us a message—we’re happy to assist!